Two Sessions of the WordHost Fundamentals will be offered in Fort Nelson
A one-day course teaching front-line employees the skills and techniques needed for world-class service professionalism.
Objectives in the Fundamentals workshop
- Understand the importance of excellent customer service
- Learn how to communicate more effectively and efficiently with customers
- Learn how to demonstrate attentiveness to customer needs
- Understand the social and economic contribution of a healthy tourism industry.
Cost: $25 per person
Minimum & maximum workshop participant number may be required so please register early
Watch a short clip of WorldHost training from the Fundamentals workshop.
For more information please contact the Fort Nelson and District Chamber of Commerce at 250-774-2956